Enquiries can be made by e-mail or phone. E-mail is preferred as the phone often cannot be heard over the machinery.
Prices do not include shipping and handling or applicable taxes.
We accept cash, certified cheque, Visa, MasterCard and Money Order.
We are a Canadian company, and deal in Canadian dollars. Prices listed in US Dollars are done so for the convenience of American customers and will actually be charged at the current rate of exchange in Canadian funds.
Cheques drawn on an American bank are subject to a 20 day hold (our bank's policy). Items cannot be shipped until payment clears.
Please call with Visa/MasterCard information instead of emailing, as this is not a secure server. It is safe to leave on voicemail.
We will require an email authorizing use of the card, and giving the address in writing.
Any deposit is considered an order, and is subject to administrative charges if cancelled. Should an order be cancelled, all materials and monies paid remain the sole property of Paddy Kelleher Designs. Refunds, if any, are at the discretion of Paddy Kelleher Designs. There are no refunds available on custom-made or custom-fitted items. Please notify us of any problems or damages within 48 hours of receipt of garment. We are not responsible for problems incurred after your dress has been altered by someone else, if your child has a growth spurt, weight gain, etc.
Refunds are given in Canadian currency at the current exchange rate.
Please remember that this is a custom operation, and every order requires careful planning and scheduling. Please do not initiate an order if you do not plan to continue it.
Last minute changes to the garment or schedule may not be possible and can affect both the deadline and final price.
Any garment made without a personal fitting is sold "as is" and we are not responsible for any alterations. Please measure carefully.
We do not sell fabrics, and therefore are unfortunately not able to send out samples. If you have a dress booked and can let us know what colours you are considering, we can send those out to you. If you would like a full set of swatches, please contact a supplier of fabrics such as Threads of Green Fabrics, Whitelodge or Borovicks.
All content ©Paddy Kelleher Designs, 1997-2015. Please do not use any content without permission.